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Questions and Answers
 
Beautiful-Sunset-copyIf you're new to having a quilt top longarm quilted or a t-shirt quilt made, you may have a few unanswered questions. I hope the responses below will  help. 
Thank you, Grace
 




Q. Where is "Enchanted Quilting" located?
http://www.itsatrip.org/activities/default.aspx
A. In  the beautiful  high desert of Albuquerque, New Mexico on the West side of town.  We've lived at our current address for over 33 years.

Q.  What form of payment do you take?  
A.  Cash and all major Credit and Debit Cards.
Out of town customers pay by PayPal for safety and convenience!
 
 Q.  How long does it take to get my quilt top quilted and returned back to me? 
A. This depends on my current workload.  However, weeks is the norm.
Also, please read my "Prepare Quilt" tab for a beautiful quilting outcome!

Q.  How long does it take to get my quilt top back for Christmas delivery? 
Thanksgiving is my cut-off for Christmas Delivery.

Q. Can you bind my quilt for me? 
A. Yes! There are several styles to choose from.  See Binding Services  tab.

Q. Do you make T-shirt quilts?
A. Yes! I make Custom T-shirt quilts! Just bring your clean t-shirts and I do all the work!  Please see my T-Shirt Quilts tab.  

Q.  How long does it take to complete a T-Shirt?
A. I request 60 days, but depends on how many orders I have at the time. 
 
Q.  Should I cut up all my T-Shirts for you?
A.  No, I'll do ALL the work for you! Everything is included in the price. Scroll to the bottom of my T-shirt Quilts tab for more information.

Q.  Do you work with stretchy fabric backs such as Minkee and Fleece? 
A. Sorry, I don't.  The static electricity from these fabrics can damage expensive computers, so I won't risk my expensive investment.

 Q. If I already purchased my own batting, can you use it?
A.  Yes, so long as it has been cared for properly against extreme heat or freezing temperatures. Otherwise, it will fall apart during the first washing. Batting should be at least 3" larger than your quilt top on ALL 4 sides.   Please see "Prepare Quilt.

Q. I live in a remote area, do you supply batting? 
A. Yes, Hobbs - 80/20, 100% Warm and Natural and 100% bonded polyester.
See Quilting Supplies tab to find the one that best meets your needs.

Q.  What are Folds and Puckers?
A.  When a quilt top is not pressed well and won't lay flat, folds and puckers may occur during the quilting process. It is very difficult to quilt when extra fullness is present on the quilt. But rest assured, that I will do my very best to work most of these out.
 
Q. What if I can't find a pattern I am looking for, like Mermaids or Penguins?
A. Not to worry. I have hundreds of patterns to choose from and some very unusual ones too!  I can also research my pattern vendor website's to find just the right pattern for your special project.

Q.  How much of a deposit do you require?  
A. No deposit is required. However the total balance will be due when I'm ready to deliver or ship your finished quilt.  
 
Q. When you mail back my finished quilt top, will you insure it on the RETURN?
A. Yes for up to $200.00 is standard.